Help Videos
These short videos will help you get started tracking time with Harvest.
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How to Enter Time (1:52) -
Timestamp Demo (0:33) -
Top FAQs
- Can I define a different billing rate for different people or tasks assigned to a project?
- Can I import data from my current time tracking/billing solution into Harvest?
- Can I track time with Harvest using my mobile phone?
- How do I view detailed notes associated with the hours reported?
- My widget is not working! Help!
- What are "Project Managers", and what can they do?
- What are the different types of users in my account, and what can they do?
- What is an "account owner"? How do I change the account owner in my Harvest account?
- What is an "active user"?
- Why are my hours not showing up on my invoice?
Getting Started with Harvest
A collection of concise guides and get you going fast.
Account, personal information, billing, upgrade, and cancellation
- What is an "active user"?
- What is an "account owner"? How do I change the account owner in my Harvest account?
- Can I set up a currency other than US Dollars?
- How do we add more users to our account?
- How do we update or change the credit card?
- Where are the invoice receipts from Harvest?
- Can I import data from my current time tracking/billing solution into Harvest?
- Can I change the sub-domain (NAME.harvestapp.com) of my Harvest account?
- Will the data I entered during my trial remain in my account when I upgrade?
- Is there a free version of Harvest?
- How do I downgrade my trial (or paid plan) to the Harvest Free plan?
- Which Harvest plans allow me to place a custom logo in my invoices?
- I'd rather pay yearly rather than monthly for Harvest. Is this possible?
- I'd like to put my Harvest account on hold for a while, is this possible?
- How do I reinstate my account after placing it on temporary hold?
- How do I cancel my Harvest account?
- Does Harvest support HTTPS or SSL encryption?
- How does Harvest "Remember me?"
- How do I upgrade my trial or paid plan?
Time tracking integration with 3rd party apps (QuickBooks, Basecamp, Twitter, iPhone, Google Apps)
- How do I set up QuickBooks to work with Harvest?
- What are the requirements for QuickBooks integration?
- What data can be exported from Harvest for QuickBooks?
- How do I import the file I downloaded from Harvest into QuickBooks?
- How does QuickBooks data map to Harvest's data structure?
- What is the Basecamp integration all about?
- How do I enable Basecamp integration?
- How do I sync Basecamp’s to-do lists with Harvest’s tasks?
- Does Harvest time tracking sync with Basecamp time tracking?
- Can I track time with Harvest using my mobile phone?
- How do I integrate Harvest with Twitter?
- Is Harvest time tracking data compatible with my accounting software package (e.g. QuickBooks) ?
- Is Harvest time tracking data compatible with my project management software?
- Does Harvest work with my iPhone or iPod Touch?
- Is Harvest compatible with PayPal?
- Is Harvest time tracking data compatible with spreadsheet software like Excel, Google Spreadsheets, or OpenOffice?
- Does Harvest work with my Blackberry?
- What type of integration does Harvest support for WordPress developers?
- I'm having trouble with the Harvest iPhone application, what should I do?
- With the Harvest Google App, why do I see links to Harvest below an email?
- With the Harvest Google App, why do I see “Sorry, but the Harvest timesheet is not yet available for IE6, IE7, or Safari browsers.”?
- With the Harvest Google App, how do I get to Harvest from my Google services (Gmail, Google Calendar, Google Docs)?
- How do I install the Harvest Google App?
- With the Harvest Google App, will contractors that are not on my Google Apps domain still be able to use Harvest?
Timesheets, Expenses, and Approval
- What is the Harvest Timer?
- How do I change my password?
- How do I track time off, vacation, sick days, or overtime?
- What is the difference between "Save" and "Submit for Approval"?
- What is the difference between the weekly time entry and daily time entry?
- How do I see my time in minutes format (versus decimal)?
- As an administrator, how do I edit another user’s time?
- How do I edit an employee's locked timesheet?
- My widget is not working! Help!
- What does 'submit for approval' mean?
- What is the approval process?
- How do I stop receiving approval notifications?
- We don't need to approve timesheets. How do I turn off approval altogether?
- What procedures does Harvest have in place to protect my data?
- How can I see the start and stop time (timestamps) on timesheets?
- How do I import expenses from a spreadsheet to Harvest?
Reports & Project Budgets
- How do I view detailed notes associated with the hours reported?
- How do I see the hours logged by everyone in my organization?
- Is it possible to round off time to the closest 15 or 30 minute?
- How do I print my reports?
- Can I export Harvest data into QuickBooks?
- Why are characters showing up weird in my Excel export?
- How do I view a budget by task?
- Can I show project budgets to our employees and contractors?
- Excel for Mac 2008 fails to open my exported reports - what can I do?
- What software programs support the Export to Excel feature?
Manage projects, clients, people, and tasks
- How do I add a project?
- Can I define a different billing rate for different people or tasks assigned to a project?
- What does it mean to archive a project?
- How can I delete a project?
- How do I remove a client from my account?
- How do I add a person to a project?
- What are "Project Managers", and what can they do?
- What are administrators?
- What are the different types of users in my account, and what can they do?
- Is the 'hourly rate' the rate that contractor gets paid, or the rate the client is being charged for the project work?
- How do I archive a user?
- How do I add a task?
- I just added a task, but it's not showing up on my timesheet's task dropdown.
- How do I manage a default set of tasks so they can be automatically added to every new project?
- How do I mark a task as completed on a project?
- How do I remove tasks from our account?
- We work on projects in phases. How can I set up my tasks to reflect that order?
- Is it possible to create a duplicate project?
Invoices
- What if I charge my client a flat fee (versus by the hour)?
- Can I translate my invoices?
- Why are my hours not showing up on my invoice?
- How do I upload a hi-resolution logo for my invoice?
- How do I keep track of invoiced versus uninvoiced hours?
- Can I have two taxes on my invoice?
- What are the different statuses for invoices I create?
- Can I write-off an invoice with an outstanding balance?
- Can I create a report of all the invoices I have written-off?
- Can I hide certain columns on the invoice?
- What's the difference between deleting and writing off an invoice?
- How do I send invoices by fax via Harvest?
- How do I change the date format on my invoices?
- How do I change an invoice from "Paid" to "Payment Due"?
- My client's email systems are marking my invoice emails as spam. Is there anything I can do?
- How do I set up an automatic reminder for my invoice?
- How are recurring invoice IDs generated?
- How do I create and draw from a retainer?