Free billing statement templates

Frequently Asked Questions

• How often should I send billing statements?

  Most businesses send billing statements monthly at the end of each billing cycle. However, frequency can vary based on your agreement with customers—some may prefer weekly or quarterly statements.

• What's the difference between a billing statement and an invoice?

  A billing statement summarizes all transactions over a period (usually monthly), showing multiple invoices, payments, and the current balance due. An invoice is a single request for payment for specific goods or services.

• Do I need to send both invoices and billing statements?
  For customers with multiple transactions, yes. Send individual invoices when services are performed, then send a monthly billing statement summarizing all unpaid invoices and recent payments for easier account management.
• What should a billing statement include?

  Include: statement date and period, customer information, opening balance, list of invoices with dates and amounts, payments received, credits or adjustments, current balance due, and payment due date.

• Can billing statements help with collections?

  Absolutely. Regular billing statements serve as gentle reminders of outstanding balances, help customers track their account status, and can reduce late payments by keeping your business top-of-mind.