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Harvest Is Moving to a New Data Center on Sunday, April 28th (Completed Successfully)

UPDATE: This migration has been successful. Harvest is back online in our new data center. If you are seeing any issues in your account, or are having trouble accessing Harvest, please email support@harvestapp.com with details. Thank you all for your support as we made this large migration.

Summary: 3 hour maintenance window on Sunday April 28th, 9am – 12pm EDT. (Your local time)

In September of 2011, we moved Harvest to a new data center. That turned out to be a great move for our customers, solving a few reliability issues. Since 2011, Harvest has grown. A lot. We now have more resources online to serve your data, and every week brings record traffic volume. We’ve also been severely impacted by natural disasters and other challenges. We’ve been looking for a data center we can really stretch out in, a facility that has an impecable track record, and a vendor with an excellent reputation. We believe we have found all three with ServerCentral.

We have deployed a new set of servers with ServerCentral in the Chicago area and are getting ready to turn them on. The facility we have deployed our servers in is one of the highest quality data centers out there. The engineering behind the power and infrastructure systems in the building is some of the best in the industry. Besides the facility itself, a lot of work has gone into making this new server cluster more tolerant of everyday failures. Building this base cluster we have high trust in is only the first step in our global availability plan.

In order to perform the final sync of customer data to the new facility in the safest possible way, we need to take Harvest offline for up to 3 hours. This is going to take place Sunday, April 28th, between 9am – 12pm EDT. What time is that for you?

During this window, you’ll see a maintenance notice if you access your Harvest account. We will work as fast as humanly possible to get rid of that maintenance notice and get you back to your important data. During the work we’ll keep you updated via Twitter and on HarvestStatus.com.

Thanks for your support.

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This was posted in Product News.
  • Emmett Bearden on April 25, 2013

    Exciting times. Glad that the company is growing! Interested in what kind of development stack you are using on your app and db servers. Interested in posting on this subject?

    • Hi Emmet! Harvest is a Ruby on Rails application. In fact, Harvest was a very early Rails app. We post about technology fairly frequently on our public engineering blog called TechTime, so keep an eye on there for more details.

  • As an independent sysadmin, I use Harvest to track my time spent on clients. However, also as a sysadmin, I’d be fascinated to read more about the datacenter move and see some pictures if possible. =)

    • Hi Wesley. Thanks for using Harvest! I hope to publish some details after the move about what was involved and how we approached the process.

  • So awesome to hear you guys are growing. Amazing customer service keeping us informed on what’s happening and why. Keep kicking ass!

  • You wouldn’t believe how many of my clients say things like: “can we make [insert any huge web project] as easy as that billing thing you use…Harvest or whatever…” :D Thanks for all your hard work!

  • Liz Galst on April 25, 2013

    Hi, Harvest:

    Congratulations on your expansion. I love your service.

    Do you happen to know if ServerCentral uses renewable energy, or is one of those model, energy-efficient data centers I keep reading about? If so, that would make me love Harvest even more.

    • Hey Liz. Energy efficiency is important to us too. Our new facility is fed by various power feeds from ComEd in Chicago who have quite a few policies in place governing their operation. We hope to use less power per customer over time as our servers and software get more efficient too.

  • Would be nice when you put the announcements on, you put a link to a time converter, so all of us on the other side of the world can easily see what time you really mean ;-)

  • (sorry, by that I meant on the ALERT, put the link on, I did notice you put a link on the blog post, but by that time I had already done the hard work !)

  • I’d love to hear about your cluster strategy as well. We’re PHP folks, but we work with Xen and MySQL Cluster on various projects. We’re always interested in seeing the solutions other large application providers use and the decisions that led to the choice of technology used. Congrats on the expansion, Harvest has been a big help to our business!

    • Thanks for using Harvest and the compliments, Chris. I hope to include some of the more technical details in a future post about this migration!

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