Free work order templates

Frequently Asked Questions

• What's the difference between a work order and an invoice?

  A work order is an internal document that authorizes and tracks work to be performed, including job details, assignments, and materials needed. An invoice is sent to the customer requesting payment after work is completed.

• Who uses work orders?

  Work orders are essential for field service businesses, maintenance teams, repair shops, property managers, IT departments, and any business that needs to track, assign, and document service requests or repair jobs.

• What should a work order include?
  Include: work order number, customer information, job location, service requested, priority level, assigned technician, scheduled date/time, required materials, labor estimates, and approval signatures.
• Can I convert a work order to an invoice?
  Yes, once work is completed, convert your work order into an invoice by adding final labor hours, materials used, and total costs. This ensures consistency between what was authorized and what's being billed.
• How do work orders improve business efficiency?
  Work orders create accountability, provide clear job instructions, track labor and materials, document completion, reduce miscommunication, and create a paper trail for billing, warranties, and quality control.