Invoice App with Zendesk Integration

Invoice App with Zendesk Integration FAQs

• How do I connect Harvest to Zendesk?
  You can connect Harvest to Zendesk through the integration settings in your Harvest account. Follow the prompts to sync your accounts.
• Can I create invoices from Zendesk support tickets?
  Yes, Harvest allows you to generate invoices based on time tracked for support tickets in Zendesk, making billing straightforward.
• Can I personalize my Harvest account's branding?
  You can personalize your invoices with your company logo and color scheme, but Harvest accounts are limited to one brand name per account. If you have multiple brands, separate accounts will be needed for each.
• What information transfers from Zendesk to Harvest?
  You can pull in time entries associated with Zendesk tickets, making it easy to bill for the work done on specific client issues.
• Are there any limits to the Zendesk integration?
  While you can create invoices from Zendesk, keep in mind that Harvest only supports a single brand per account. Multiple logos require separate accounts.
• Can I automate invoice creation with Zendesk?
  Harvest doesn’t automate invoice creation directly from Zendesk, but you can easily pull in tracked time from tickets to create invoices quickly.
• What types of payment processing fees should I expect with Harvest?
  Harvest does not charge transaction fees for payments made through its platform, but the payment processors, like Stripe and PayPal, may charge their own fees based on the transaction amounts. It's best to check their respective pricing pages for details.