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2025 report

AI in Professional Services: Promise & Practice

Survey findings on adoption trends, impact, and the productivity/profitability gap.

  • Myth vs. Reality
  • The State of Adoption
  • The Impact on Performance and Profitability
  • The Human Factor
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If you believe the headlines, AI is either about to replace every knowledge worker or usher in a golden age of productivity. 

Our 2025 AI in Professional Services report provides a data-driven look into the current state of AI adoption across the industry. Based on responses from 323 contributors across a wide range sectors, this report explores how firms are approaching AI adoption, what is working and what is not.

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