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Harvest infrastructure maintenance on Oct. 17th, 2021
Update: This infrastructure maintenance is complete at this time, and Harvest is back online for all customers. Thanks for your patience while we improved our infrastructure. On Sunday, October 17th we will be taking Harvest offline for two hours to...Harvest and Forecast Outage on July 26th
Yesterday Harvest and Forecast experienced an extended service outage. We are very sorry for this interruption and would like to explain the situation surrounding the incident. Our systems were unavailable to customers from 10:50am EDT until 12:38pm...A New HarvestStatus.com
Nobody is quite sure how the internet really works and things sometimes go wrong. If Harvest experiences any systems issues, we try to keep our customers apprised of the situation as things develop, using a combination of Twitter and...Site Availability Issues on September 23rd and September 24th
Over the past two days, Harvest has had two very short outages. On both Monday September 23rd at 5:30am EDT and Tuesday September 24th at 7:40am EDT, Harvest was unresponsive for around 3 minutes. These events are both caused by the same problem and...Harvest Is Moving to a New Data Center on Sunday, April 28th (Completed Successfully)
UPDATE: This migration has been successful. Harvest is back online in our new data center. If you are seeing any issues in your account, or are having trouble accessing Harvest, please email support@harvestapp.com with details. Thank you all for...Scheduled Maintenance, Sunday March 3rd, 11am – 4pm EST (Completed)
UPDATE: This software update was successfully deployed with less than a minute or two of service interruption. Thanks for your patience as we rolled out this significant upgrade. Original Post: We deploy new software to production multiple times in...Harvest Availability Issues October 4th
This morning was the worst outage Harvest has experienced in many years and we are embarrassed. Our customers expect the best from Harvest and there is no excuse for failing in this way. Here’s what happened and how we are proceeding. The summary of...Details On Unexpected Outage on March 5th
This morning around 8:50am EST Harvest began to perform slowly and was unavailable for short periods of time. We averted the immediate issue by doubling the number of application processes available to serve customer requests while we examined the...System Maintenance February 29th, planned at 7pm EST
Update: This maintenance has been completed. Thank you for your patience as we upgraded servers affected by this critical performance bug in the Linux kernel. We totally understand the poor timing of this issue, this maintenance was not typical in...
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