February 13, 2023
Client conflict: How to handle, resolve, and produce a positive result
In a perfect world, every project you and your team take on would run smoothly with no hiccups along the way — but that’s rarely the case. And while complications like budget issues and workload management are certainly concerning, conflict with the...
November 17, 2022
Turning first-time clients into repeat customers
Regardless of your industry, loyal customers are the backbone of your business — and the numbers prove it. Turning just 5% of first-time buyers into repeat purchasers can increase your profits by more than 25%. Like most companies, you’ll race to...
May 5, 2016
Parting Ways with Difficult Clients (Using Data)
Letting go of clients is a painful decision. You become invested in their business and want them to succeed. But sometimes the economics of a client relationship just don’t work out. At the end of the day, every business needs to turn a profit. If...
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