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Inside Harvest
A behind-the-scenes look at our product and company.
April 8, 2011
Harvest API: Your Data in Action
Recently Chris Wilson from Search Mojo has been writing to us with questions about the Harvest API. Through the pleasant conversations surrounding Chris’s questions, we learned that Search Mojo was using the API to create an inspiring dashboard....
March 7, 2011
Thebes: A New, Minimal Sphinx Gem for Rails
Recently, we’ve been sharing a lot of technical lessons from building our new Help Center and in upgrading Harvest to Rails 3. The gem Harvest is releasing today, Thebes, is at the intersection of both projects. Thebes is a wrapper around Sphinx,...
March 4, 2011
Lending a Hand to New Zealand Earthquake Relief
On February 22nd, an earthquake with a magnitude of 6.3 hit Christchurch, New Zealand. Yesterday, Christchurch resident and Harvest customer Stephen McCarthy sent us a note: Hi Guys. Just wanted to say thanks for your product. I live in...
March 2, 2011
New & Improved Reporting Coming Next Tuesday
Five years ago, we created Harvest with two goals: to take the pain (and ugly) out of time tracking, and to create a powerful report that’s easy to read by normal people like you and me. What we came up with was a deceptively simple and visual...
February 25, 2011
How We Handle Feature Requests
Harvest is nearly 5 years old and serving thousands of customers from over 100 countries. It’s great to be in this position, but with a large user base comes the responsibility of receiving many feature requests. Requests flow in via email, support...
February 25, 2011
Easy Rails Asset Handling with HTML5 & S3
While working on the new Harvest Help Center, our team had a chance to look at some common web-app issues with fresh eyes. Asset upload is almost certainly a requirement of any modern document-based web site, usually for images or general...
February 18, 2011
Help Center: Is It Helpful?
Two weeks ago, we launched the new Harvest Help Center. The goal for the redesign was to provide comprehensive and well-organized content, so you could get what you need and move on with your day. We thought the design was effective, but how do we...
February 8, 2011
A New Rails 3 Positioning Library: RankedModel
When we started work on the new Harvest Help Center, it was with the fresh perspective of our recent Rails 3 upgrades. We looked for a simple row sorting solution, but the traditional plugin ActsAsList is showing it’s age with old ActiveRecord...
January 28, 2011
Delta Force: The Secret to Legendary Customer Support
The pride of Harvest is our customer support. We believe the success of Harvest begins and ends with you, our customers. We’re very excited about our new Harvest Support site, and we have an outstanding frontline support team that talks to 100’s of...Start tracking time today
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